Our portable soundproof room reduces noise from the inside of the unit by 28 decibels on the NIC scale.

What does that mean for those of us who aren't acoustical engineers? Simply put, our soundproof Phone Booths are designed to create an ideal environment for phone and video calls while protecting the privacy of the user. Users inside the soundproof Phone Booth will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the booth will not be able to hear the conversation taking place inside.

Absolutely! Whether you’re jumping on a quick call or on an hour-long video conference, it’s important to us that you feel cool, calm, and collected in our phone booth. We've developed a ventilation system that constantly circulates fresh air within our phone booth when it’s turned on. Each booth comes equipped with two ultra-quiet fans located in the roof and discreet airflow inlets in the floor. In order to optimize airflow, we recommend adjusting the feet of the booth so that the unit is raised about one and a half inches off the ground.

Our office Phone Booth has a built-in table to make sure you have everything you need to be productive during your work session. The soundproof phone booth does not include the stool that is featured in the photos. Any standard bar height stool, about 30 inches in height, will work beautifully. If you like the one you see featured on our site, you can find it for purchase here. For further information on products and furniture that are compatible with our office Phone Booth, please reach out to our customer service team by phone at (646) 791-3726 or via email at support@room.com.

Yes, you can move our soundproof phone booth around the office. Our product is designed to be portable and flexible to meet the changing needs of the modern workplace. Depending on the type of move you’re planning, we recommend several different solutions.

If you plan on moving the soundproof phone booth around the same floor in your office and have a hard surface such as wood or concrete, we recommend applying floor casters when you assemble the booth. These casters can be easily applied underneath the feet of our phone booth, which makes it very easy to slide the booth across the floor. If you’ve already assembled the booth and are looking to move the booth just a little, use furniture pads to gently move the booth across the floor. This will prevent you from scratching the floor.

If you’re moving between floors or buildings, we recommend disassembly. Disassembly takes around 20 minutes and involves following the same steps as our assembly manual. Once disassembled, we recommend using moving blankets or putting the unit back in its original packaging to protect the pieces during the move.

Our Meeting Room reduces noise by 27 decibels.

What does that mean for those of us who aren’t acoustical engineers? Simply put, our meeting rooms are designed to create an ideal environment for phone and video calls, as well as private one-on-ones and larger group discussions while protecting the privacy of the users. Users inside the Meeting Room will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the room will not be able to hear the conversation taking place inside.

Absolutely! Whether you’re having a quick connect or on an hour-long video conference, it’s important to us that you feel cool, calm, and collected in our meeting rooms. Each room comes equipped with ultra-quiet fans located in the roof and discreet air inlets behind the sofas to keep the air inside fresh at all times.

Of course, that’s the beauty of modular construction! But, we do recommend using our professional disassembly staff for meeting room moves, be it within an existing space or to a new one. Please contact us at support@room.com for a quote.

Absolutely! Should you wish to convert your Open Meeting Room into a Meeting Room, please reach out to support@room.com to get started. There will be a one-time charge of $3,500 for the product upgrade inclusive of labor, shipping, and disposal.

At this time, our HEPA filtration add-on is only available for our single-occupancy Focus Room.

Our Focus Room reduces noise by 27 decibels.

What does that mean for those of us who aren’t acoustical engineers? Simply put, our Focus Room is designed to create an ideal environment for focused work, as well as private phone calls and video calls while protecting the privacy of the users. Users inside the Focus Room will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the room will not be able to hear the conversation taking place inside.

The HEPA filters we’ve placed in our ventilation system provide filtration efficiency of 99.97% at 0.3 microns, trapping allergens, dust and other particulates that can enter your room. The HEPA filters are available as an add-in for our Focus Room, and are integrated into our three-fan ventilation system.

We cannot confirm that the HEPA filters available as an add-on in our Focus Room ventilation system completely protect against Covid-19, especially considering that team members may be entering/exiting the room at any given time, opening up the room to external particles.

What we can positively claim is that all HEPA filters work to capture variously sized particles via multiple filtering layers, which draw fresh air in and keep unhealthy particles out.

Of course, that’s the beauty of modular construction! But, we do recommend using our professional disassembly staff for Focus Room moves, be it within an existing space or to a new one. Please contact us at support@room.com for a quote.

Each ROOM soundproof Phone Booth is packaged in five heavy-duty cardboard boxes. Box 1 contains the floor, handle and hardware kit. Box 2 contains the left wall and table. Box 3 contains the right wall and door. Box 4 contains the back wall and box 5 contains the roof. The dimensions of each box are as follows:

Box 1: H 3’ 7.3” x L 3’ 7.8” x W 7.9”

Box 2: H 7’ 5” x L 3’ 7” x W 4.2”

Box 3: H 7’ 5” x L 3’ 7” x W 4.4”

Box 4: H 7’ 5” x L 3’ 7” x W 4.2”

Box 5: H 3’ 7.3” x L 3’ 6.8” x W 5.6”

For more information regarding the shipping and delivery of our soundproof Phone Booths, please feel free to give us a call at (646) 791-3726.

Many office buildings require Certificates of Insurance (COIs) for all freight deliveries. ROOM’s delivery and assembly partners are able to provide a COI for your soundproof phone booth when needed. Once you have placed an order, we'll be in touch to gather any delivery instructions and COI requirements you might have. We’ll then make sure our partner’s COI is approved by your building before we make the delivery. If you have questions about the COI process or need to update your COI requirements, please give us a call at (646) 791-3726 or email us at support@room.com. If you're not sure whether your building will require a COI, we recommend that you reach out to your property manager.

We’re pleased to offer free standard shipping for our Phone Booth. Free shipping for our Phone Booth includes on-site delivery to the room of your choice during normal business hours: Monday-Friday, 8:00AM – 4:00PM.

Standard shipping for our Meeting Room, Open Meeting Room and Focus Room costs $1,450 per unit.

Please note that orders requiring delivery outside of regular business hours, and/or orders needing to be carried up more than one flight of stairs will require paid assembly ($550 per booth, $1,000 per meeting room). Orders delivered to union buildings are subject to additional charges and will be invoiced prior to scheduling.

You can learn more about our shipping options in our Terms & Conditions.

We’re sorry we missed you! Don’t worry, we’d be happy to try again. We do charge a no-show fee of $1,950 / 1500 GBP / 1750 EUR per Room delivery and $550 / 500 GBP / 500 EUR per Booth delivery, if no one is on-site to receive your order at the intended date and time. This no-show fee also applies to situations where the building is not ready to receive your ROOM delivery on the previously agreed upon location, date, and time.

You can learn more about no-show charges in our Terms & Conditions. If you have any questions, feel free to send us a note at support@room.com.

We provide detailed assembly instructions, so you can assemble the Phone Booth on your own in less than an hour. All you need are a hex key, a Phillips-head screwdriver, and a friend. If you decide to assemble the soundproof phone booth on your own, please reference our assembly manual here, where you’ll also find a components list and helpful care instructions. For safety purposes, never assemble our soundproof phone booth without a partner. If you’d rather have us assemble the booth for you, please select the ‘Include Assembly’ option at checkout. You can also add assembly after placing your order. Just give us a call at (646) 791-3726 or email us at support@room.com.

We’re here to make your life easier. Once you unbox your Phone Booth, the assembly time will typically be under an hour. You’ll find the assembly process to be intuitive, but you’ll have the assembly manual here to refer to when you need it. The only tools required for assembly are a hex key and a Phillips-head screwdriver. Assembly works best with two people, one person to hold the parts in place and another to screw in the pieces.

For our larger meeting rooms, it’s best to leave the assembly up to the professionals. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they're done. Assembly costs $1,000 per room.

If you have any questions during or after assembly, you can contact us at support@room.com or call us at (646) 791-3726. We’d be happy to help troubleshoot or answer any questions that you may have.

Due to the size and weight of our Meeting Rooms and Focus Room, we decided it’s best to leave the assembly up to the professionals. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they’re done. Assembly costs $1,000 per room.

If you’re interested in returning your unit you can do so through our Disposition Program. We’ll take care of pick-up and disassembly, and will recycle your product as part of our commitment to sustainability. Disposition will incur a charge of $1,000/Booth and $2,500/Room, with a lead-time of 3-4 weeks upon receipt of request for return. To find out if you’re eligible, and to coordinate a return, please contact us at support@room.com.

If you decide to return your Phone Booth as part of ROOM’s 100-day risk-free trial, we will cover the cost of return shipping, as well as disassembly of your booth. Please note that the 100 day risk-free trial applies only to your first order of Phone Booths. For more information about ROOM’s 100-day risk-free trial, please click here.

We understand that things change, so we’re happy to work with you on cancellation requests. Any cancellations requested prior to ROOM units being shipped will need authorization from a ROOM team member. All cancellations will incur a charge of 200 USD / € / £ / Sfr. per unit, unless otherwise confirmed with ROOM. Cancellations requested after units have shipped will be subject to a 25% restocking fee. If you have any questions about our cancellation policy, or are in need of cancelling your ROOM order, you can contact us at support@room.com.

You can learn more about our cancellation policy in our Terms & Conditions.

We offer a 2-year warranty on every soundproof phone booth or meeting room you purchase. You can find more details on our warranty page here. In short, we cover the full cost of repairs or replacements needed due to manufacturing defects. The warranty on our booths and rooms is valid from the date of purchase, and it does not apply to products that have been stored, used, or assembled incorrectly.

Interested in expanding the possibilities of your workspace? You might be interested in a subscription to Room Service, our annual protection plan that extends the value of your ROOM products well into the future.

Annual subscription includes:
- Extended warranty beyond ROOM’s standard 2-year limited warranty with protection covering accidental damage, incorrect care or maintenance, and normal wear & tear, up to twice a year.
- Access to our proprietary space utilization dashboard, Room Sense.

If you’re experiencing any issues with your ROOM or have additional questions about our warranty, please reach out to us at support@room.com or give us a call at (646) 791-3726.

We offer a 2-year warranty on every unit, and we cover the full cost of booth and meeting room repairs or replacements needed due to manufacturing defects. As a company, providing the best customer experience is at the heart of what we do. Our products are built to last, but if you need any repairs or replacements, you can let us know, and someone from our team will be there to take care of them. You can schedule a repair for your product by emailing us at support@room.com. Read more about our warranty here.